Health Literacy Masterclass: Using health literacy for health service improvement and community development

Thursday, 22 March 2018 - 9:00am to Friday, 23 March 2018 - 5:00pm

A two-day intensive masterclass for managers, executives, health professionals, health planners, policy makers, researchers, and those active in health promotion and community services.

Using the latest health literacy research and practices, this masterclass will demonstrate how to develop fit-for-purpose interventions to reduce inequalities in health service access and engagement.

The masterclass will introduce the Ophelia process (OPtimising HEalth LIterAcy and Access), a structured process for identifying and responding to health literacy needs by co-designing locally relevant interventions.

Measurement of health literacy will also be presented, including the widely used Health Literacy Questionnaire (HLQ) and its use in needs assessment, evaluation, and quality improvement.

Cost: $825

Location: Deakin Downtown, Level 12, Tower 2 - 727 Collins Street, Docklands, VIC 3008

To register please click here


For more information, please contact Alison Beauchamp (Deakin University Health Systems Improvement Unit) at