Reach more clients and improve communication

The Centre for Culture Ethnicity and Health (CEH) 4-day Health Literacy Course can help you make it easier for consumers to find, understand and use information about your services.

From the course you will:

  • learn theories and practical skills to improve written and spoken communication with clients;
  • be introduced to tools to test how easy it is for clients to find their way around your organisation; and
  • apply the knowledge from the course directly to your work through two short work place projects

The experienced trainers facilitate a supportive and fun learning environment.

Link to more details about the course

Mercy Health was one of the first organisations to participate in our course and they have used health literacy principles and strategies to successfully improve consumer input into client resources.

Link to full case study on Mercy Health